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Customer Service Representative in Tulsa, OK at Trulite Glass & Aluminum Solutions

Date Posted: 1/25/2018

Job Snapshot

Job Description

Our Company is one of North America's largest architectural glass & aluminum fabricators and distributors, with many locations nationwide. We are currently seeking an Customer Service Representative located in Tulsa, OK . Our Company is continuing to grow at a tremendous rate, which presents a great opportunity for applicants to join our company and ultimately achieve their long-term career goals.

 
 Receives telephone and fax request for price quotations, order changes, adjustments, and cancellations directly from customers. Achieves and maintains rapport with customers and works to give them the best possible service.

Uses a desktop terminal to retrieve customer information, status information about orders, and to assist customer with order changes.

Follows up on inquire. Works closely with expeditor in production control regarding deliveries of scheduled shipments.

Handles the needs of sales representatives and customers.

Prepares RGA (return goods memo) to be given to distribution for credit to be issued, once materials have been verified.

Business Contacts: Responsible for maintaining good customer relations. Generally deals with representatives and customers concerning matters that require some tact and resourcefulness.

Perform other duties as assigned.

Experience/Education: Associates Degree or equivalent education/experience. Minimum 2 years of Inside Sales experience in an Industrial environment. Experience in a glass manufacturing setting is preferred. Must have typing skills and knowledge of Windows based pc environment necessary (15-30 wpm).

Benefits: Full time employees enjoy a comprehensive benefits package including: vacation, holidays, medical & dental benefits, life insurance, company paid STD and LTD plans and a 401k savings plan.

*Only qualified, local candidates will be contacted. No 3rd party/agency referrals. No telephone calls or walk-ins will be accepted. We are a drug- free workplace & pre-employment testing is required as a condition of employment for all positions

Job Requirements

Experience/Education: Associates Degree or equivalent education/experience. Minimum 2 years of Inside Sales experience in an Industrial environment. Experience in a glass manufacturing setting is preferred. Must have typing skills and knowledge of Windows based pc environment necessary (15-30 wpm).

Benefits: Full time employees enjoy a comprehensive benefits package including: vacation, holidays, medical & dental benefits, life insurance, company paid STD and LTD plans and a 401k savings plan.

*Only qualified, local candidates will be contacted. No 3rd party/agency referrals. No telephone calls or walk-ins will be accepted. We are a drug- free workplace & pre-employment testing is required as a condition of employment for all positions

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